Ana Carolina Castro
Ana is a passionate Product Manager with a deep love for retail and a curiosity that fuels her desire to keep learning and improving. With a keen interest in how businesses evolve to meet customer needs, she's always looking for ways to enhance the customer experience and drive growth in retail. Over the last 5 years, she specializes in bridging the gap between business needs and technical solutions.
Morning
Q-Commerce Unpacked: What It Takes to Deliver to Your Door
PBS Auditorium | Floor 0
Have you ever wondered how your order arrives at your doorstep in just 40 minutes? The world of Q-Commerce is a complex network of third-party platforms, efficient order management systems, and smooth store operations, all collaborating to enable rapid deliveries. In this talk, we will take you on a journey through Q-Commerce, emphasizing the crucial role of systems resilience in propelling this fast-paced industry. Join us as we uncover the behind-the-scenes processes that guarantee timely and reliable service.